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The NDIS Pricing Arrangements and Price Limits (PAPL) 2025–26, effective from 1 July 2025, have been updated following the 2024–25 Annual Pricing Review by NDIA. Key changes include raising the early childhood approach age limit from 7 to 9 years and adding new guidance on provider responsibilities regarding conflicts of interest, reinforcing the importance of…

Starting from mid-May 2025, updates to Section 33 of the National Disability Insurance Scheme (NDIS) will be implemented. Key Changes Under Section 33 The Section 33 amendments are designed to enhance transparency and improve financial management for both participants and providers. The main updates include: Basic Information from Support Foundation – Authorized: As you are…

NDIA’s privacy policy is to respect and protect the privacy of all people connected with the NDIA, including participants, providers, employees, contractors and community partners. This Privacy Policy tells you the kinds of personal information we, and others collect and hold, how and why we collect and hold that information and how we use it….

The NDIA recommends having a written service agreement, so participants and providers are clear about what each party has agreed to. Providers should support each participant to understand any service agreement using the language, mode of communication and terms that the participant can understand. This can be done verbally or in writing. Service agreements help…

From 3 October 2024, new laws for the NDIS are now in effect. This follows the passing of the National Disability Insurance Scheme Amendment (Getting the NDIS Back on Track No.1) Bill being passed by the Parliament on 22 August 2024. Many changes will come through new NDIS Rules. These rules explain how the Scheme…

Dear All NDIS Participants, I would like to bring it to your attention that one of your invoices processed by Support Foundation might have been subject to pre-payment claim review by NDIS. Pre-payment claim review is a new program implemented by NDIS to ensure that funds are spent in accordance with the participants NDIS plan and to ensure…

On 28 June 2024, The National Disability Insurance Agency (NDIA) has announced changes to National Disability Insurance Scheme (NDIS) pricing, ahead of proposed broader reforms that will strengthen the NDIS provider market. The changes will be implemented to your NDIS plan from 1st July 2024. What will change for you? Only billing will change for…

Managing Conflict of Interest & promoting Choice & Control: A practice implemented regularly at Support Foundation while supporting NDIS participants. A conflict of interest may occur when someone has real or perceived competing private and professional interests. These interests may make it difficult to fulfil their professional duties without bias or the perception of bias….

Under the NDIS Commission, a worker is anyone who is employed or otherwise engaged to provide NDIS supports and services to people with disability. Workers can be paid or unpaid, and can be people who are self-employed, employees, contractors, consultants, and volunteers. At Support Foundation we engage all type of workers including paid or unpaid,…

The NDIA is committed to making sure every dollar invested in the NDIS helps participants to make the most of their lives. NDIA are taking more time to check all claims submitted to ensure they are valid and that payments are going to the right support providers and equipment suppliers. Some claims will be reviewed before…